Questions about Booking, Payment and Cancellation

  • Can I put a reservation on a cabin or yacht? +

    When you see the right option for you, reply here on email that you'd like to "hold" a cabin or yacht. We check availability and confirm on email.

    This 'reservation' in your name is for 3 days. If we don't receive an extension or booking request from you within this 3 day period, the cabin or yacht automatically reverts to public availability.

  • How do I make a booking? +

    We need to receive booking requests in writing on email. All bookings are processed in date order so send us an email reply before your hold expires that you'd like to "book".

    We will then reply confirming the booking, and send you a card payment link to pay the holding deposit.

  • What is an extended reservation? +

    Many guests need more time to organise their full travel plans so we offer up to 3 reservation extensions.

    Note 1: You will need to inform us before the previous reservation expires otherwise it automatically expires.

    Note 2: Extended reservations are not possible if it is less than 8 weeks before the start date.

  • What are your payment methods? +

    The main payment method is via a secure card payment link that we send to you 10 days before the next payment is due. In some countries you can make payment directly to our bank account.

  • Can we book our flights through Getaway Sailing? +

    TNo. We can't book flights for you. You will need to book your own flights but we can help with searching the best flights from your chosen city to be closest to the marina.

    Please see the Meeting Point tab on each itinerary where we provide full address details and transport links.

  • Do you accept payment in other currencies? +

    Yes. We accept payments in 7 currencies helping you avoid international payment fees charged by your bank.

    The currencies are: Euros, Pounds Sterling, Australian Dollars, American Dollars, Norwegian Krone, Swedish Krona and Danish Krone

  • When do we pay for yacht diesel? +

    Refuelling the yacht will be done by your skipper on the last day of your trip. You will pay this directly to the fuel station or fuel truck.

    In Croatia this can be paid with cash or card. In Greece it is cash only.

  • What is your cancellation policy? +

    Monies paid are non-refundable unless a replacement booking is found by the guest or Getaway Sailing. All replacement bookings incur a EUR 75.00 change fee.

    Note: Adding guests to the maximum allowable for the boat is not a change if done one week before the start date.

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